Hardware and Infrastructure

Kunshan Moges Information Technology Co., Ltd. always respects customers' needs regarding data sovereignty and system control. Currently, "Moges Production Management System" utilizes a private deployment model in over 99% of cases.... meaning the system is directly installed within the customer's internal network and on their own servers, ensuring that core production data remains within the factory and that management is fully autonomous.

Customer-Side Deployment Architecture

Customers typically deploy application servers and databases within their local IT environment, with the system operating solely on a private network. This allows for complete daily production management without requiring external network connectivity. This model is widely applicable to manufacturing companies, particularly those with high requirements for data security and network isolation, such as mold and machining businesses.

Moges Service Support Platform

To ensure service quality and continuous product development, the company has established a lightweight service support platform, which primarily includes:

• 72-core physical server: Managed by China Telecom's Five-Star Level Data Center primarily used to provide software license verification, remote technical support channels (with customer authorization), log analysis, and a customer issue reproduction environment.
• On-site servers hosted on Alibaba Cloud's domestic network.: Hosts the official website, customer self-service platform, document center, and OTA (Over-the-Air) software upgrade services Customers can easily obtain the latest version patches and feature updates with a single click.
• Overseas Cloud Server: Provides rapid access to support for clients with cross-border business, and serves as a remote backup node for certain services.

Safety and Maintenance Principles

We adhere to the "zero customer data access" principle: access to any customer production data is only granted upon explicit authorization. All external services are communicated through encrypted channels, and the servers are equipped with firewalls, intrusion detection systems, and regular security audits. System update packages undergo multiple checks to ensure integrity and security.

Our hybrid architecture, combining "on-site deployment + Moges cloud services," ensures both the security and control of enterprise data while also enabling continuous software updates and efficient service response.