FAQ

Q: How to address frequent repair requests from customers and minimize their impact on profits?
A: Establish standardized after-sales processes and quality assurance management systems, reducing repetitive maintenance through systematic management while simultaneously improving service quality and controlling costs, ensuring customer satisfaction.

Q: How does the system ensure the quality of the manufacturing process?
A: Integrate IQC incoming material inspection, MAPA processing parameter control, and IPQC process inspection as three layers of defense to achieve full closed-loop quality monitoring for critical processes.

Q: How can machine shops respond to customer's last-minute design changes?
A: Moges' drawing version management system is specifically designed to address the challenges of customer temporary drawing revisions, establishing a complete change control process. The system supports multi-version management of drawings, automatically generating new versions and retaining historical records with each change, ensuring complete version traceability. When a customer submits a drawing revision, the system automatically identifies the changes and highlights the affected orders and operations, while also sending notification to the relevant personnel. The change impact assessment function can quickly analyze the extent of the impact of the change on the production plan, material requirements, and process routes, helping planners make reasonable adjustments. The system also supports a change approval process, requiring approval from departments such as engineering, production, and quality for important changes. Based on actual application data, the Moges drawing revision management system reduces the change processing time from the traditional 2 days to 2 hours, achieving a 100% timely notification rate, effectively avoiding batch rework issues caused by drawing version confusion. The system also supports viewing the latest drawings on mobile devices, allowing workshop personnel to obtain accurate processing information at any time, ensuring consistent product quality. This system not only improves change processing efficiency, but also establishes a standardized change management mechanism, reducing quality risks.