FAQ

Q: Why are general-purpose MES systems unable to achieve proactive warning and real-time control?
A: This requires a deep understanding of the unique business logic of the mold industry, including single-piece customization, variable processes, and complex outsourcing. General-purpose ERP systems lack the industry expertise necessary to adapt to the flexibility of mold production. They can only provide basic job reporting functionality.

Q: Can small factories without IT personnel use it?
A: Absolutely! The system has a very simple operation, and technicians can easily report work using a mobile phone scanner, making it even simpler than sending a WeChat message. We also provide on-site training.

Q: How well will frontline workers accept the new system? Is training difficult?
A: Our design philosophy is "to make the system adapt to people, rather than people adapting to the system." The mobile app features a minimalist interface, allowing for job reporting to be completed in just three steps via barcode scanning, and supports voice input for reporting exceptions. The average training time for workers is only 2-3 hours, with a usage rate exceeding 90%. A customer reported: "Previously, when a new system was implemented, there was always resistance. However, the Moges system actually encouraged workers to use it sooner."